Terms of Use

1.1. Paktas is an automated contract review service that uses artificial intelligence for contract analysis and evaluation (hereinafter – the Platform or Services).

1.2. By accessing the Platform, uploading documents, using any Platform function, or otherwise using the Services, the User unconditionally confirms that:

• they have read these Terms, fully understand them, and undertake to comply with them;
• they are at least 18 years old and have the legal capacity to enter into a legally binding agreement;
• they agree that these Terms are equivalent to a written contract between the User and the Service Provider.

2.1. Paktas provides an automated contract analysis service that helps identify potential risks and issues in contracts using artificial intelligence algorithms. The Platform's features include, but are not limited to:

• uploading and automatic analysis of contracts;
• extraction of terms and provisions;
• identification and assessment of risks;
• providing recommendations regarding contract terms.

2.2. Paktas IS NOT A PROVIDER OF LEGAL SERVICES AND DOES NOT PROVIDE LEGAL ADVICE. The Services are provided for informational purposes only. The review results, recommendations, and other information provided by the Platform should not be considered legal advice or the opinion of a qualified lawyer under any circumstances.

2.3. The Platform automatically analyzes text and is not tailored to the User's specific circumstances. The Service Provider is not familiar with all factual circumstances that may be relevant in each particular case.

2.4. The User is advised to consult a qualified lawyer before making important legal decisions, signing, or modifying contracts that have been analyzed using the Platform.

2.5. The Service Provider has the right to change the Platform's functionality, user interface, operating principles, availability, and other features without prior notice.

2.6. The Services MAY utilize artificial intelligence technology which may produce errors, inaccuracies, or incomplete analysis. AI-generated content should be independently verified by qualified professionals. The Service Provider makes no guarantee regarding the accuracy, completeness, or reliability of AI-generated outputs.

2.7. Certain features may be marked as 'Beta' or 'Experimental'. Such features are provided as-is with reduced warranties and may be modified, discontinued, or removed without notice. Beta features may contain bugs or errors and should not be relied upon for critical decisions.

3.1. Certain Platform features require registration and the creation of a personal account. When registering, the User must provide accurate, complete, and correct information and update it if it changes.

3.2. The User is responsible for ensuring the security of their account, including the confidentiality of login data (username, password, etc.). The User must immediately inform the Service Provider of any unauthorized access to their account or other security breaches.

3.3. The User agrees that any actions performed using their account will be considered performed by the User themselves and will have legal consequences.

3.4. The Service Provider reserves the right at any time to:

• refuse to register the User;
• restrict the User's access to the Platform or certain features;
• delete the User's account;
• block document uploads or other activities on the Platform;
• apply other restrictions.

3.5. The Service Provider may take the actions specified in point 3.4 without prior notice if the User violates these Terms, abuses the Platform, performs illegal actions, or acts in any other way that may harm the Platform, the Service Provider, or other Users.

3.6. The Service Provider reserves the right to audit User accounts to ensure compliance with these Terms, including verifying that the User is not engaging in prohibited activities, fraudulent behavior, or excessive automated usage that may affect service availability for other users.

4.1. Access to the Platform and some Services may be free of charge, but fees may apply for advanced features and services according to the service plans set by the Service Provider.

4.2. Detailed information about paid service plans, their price, functionality, payment terms, and procedures is provided on the Platform. The Service Provider reserves the right to change service plans and their prices at any time.

4.3. By making a payment, the User confirms that:

• they have the right to use the specified payment method;
• the payment and other information provided is correct and accurate;
• they assume full responsibility for making the payment.

4.4. If the User delays payment, the Service Provider has the right to restrict or terminate the provision of Services without prior notice.

4.5. Payments for Services are non-refundable, except where required by mandatory consumer protection laws (including but not limited to the EU Consumer Rights Directive 14-day cooling-off period for distance contracts where applicable), or unless otherwise provided by the laws of the Republic of Lithuania, or the Service Provider, at its discretion, decides to refund the payment in a specific case.

4.6. The User agrees that invoices and other financial documents may be provided electronically in the User's account or sent by email.

5.1. By using the Platform, the User undertakes to:

• provide accurate, complete, and correct information;
• not use the Platform for illegal purposes or in violation of third-party rights;
• not use the Platform in a way that may harm, disable, overload, or otherwise disrupt the operation of the Platform;
• not use automated means, robots, malware, or other technologies intended for unauthorized access to the Platform;
• not circumvent any security measures or access restrictions;
• not distribute viruses, Trojan horses, or other malicious code;
• not use the Platform to violate the rights or interests of third parties;
• not distribute defamatory, offensive, threatening, discriminatory, pornographic, or other illegal content;
• not perform other actions that may harm the interests, functionality, security, or stability of the Service Provider or other Users.

5.2. The User undertakes to ensure that documents uploaded to the Platform are obtained lawfully, that the User has the right to use and disclose them to the Service Provider. The User guarantees that the use of the information contained in the documents does not violate the rights of third parties, including but not limited to intellectual property rights and confidentiality obligations.

5.3. The User undertakes not to upload to the Platform documents that:

• are confidential, secret, or otherwise lawfully restricted;
• are illegal, threatening, offensive, defamatory, or discriminatory in nature;
• violate the rights or legitimate interests of third parties;
• constitute professional secrets (e.g., attorney-client communication);
• constitute trade secrets;
• are related to money laundering, terrorist financing, or other illegal activities;
• do not comply with legal requirements.

5.4. The User is fully responsible for all actions performed on the Platform, the information contained in uploaded documents, and the consequences arising from the use of this information.

6.1. All rights to the Platform, including but not limited to copyrights, trademarks, domain names, patents, designs, databases, software, graphics, logos, and other intellectual property rights, belong to the Service Provider or its licensors.

6.2. The User is granted a limited, non-exclusive, non-transferable, non-sublicensable license to use the Platform only for personal or business purposes in accordance with these Terms. This license does not grant the User any ownership rights to the Platform or its content.

6.3. Without the written consent of the Service Provider, the User is prohibited from:

• copying, modifying, adapting, translating, or otherwise altering the Platform or any part of it;
• decompiling, disassembling, or otherwise attempting to obtain the Platform's source code;
• renting, subleasing, sublicensing, selling, distributing, or otherwise transferring rights to the Platform;
• removing, altering, or concealing any references to copyrights, trademarks, or other proprietary notices;
• using the Platform for commercial activities that compete with the Service Provider.

6.4. The User retains all rights to their uploaded documents. By uploading documents to the Platform, the User grants the Service Provider a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, copy, store, modify, analyze, and otherwise process these documents for the purpose of providing the Services. This license remains valid even after the termination of these Terms if necessary to ensure the legitimate interests of the Service Provider.

6.5. The Service Provider may use aggregated, anonymous data obtained from Users' documents to improve its Platform, train artificial intelligence algorithms, and for other legitimate business purposes.

7.1. The Service Provider collects and processes Users' personal data in accordance with the Privacy Policy and applicable laws. By using the Platform, the User confirms that they have read the Privacy Policy and agree to its provisions.

7.2. The Service Provider takes reasonable measures to protect documents uploaded by Users but cannot guarantee complete security. The User understands and assumes the risks associated with the transmission and storage of electronic documents.

7.3. The Service Provider takes reasonable organizational and technical security measures to protect Users' data, but the User must ensure the security of their own devices, login data, and other security aspects.

7.4. The Service Provider reserves the right to disclose Users' information:

• with the User's consent;
• to comply with legal requirements;
• at the request of a court, prosecutor's office, or other competent authority;
• when necessary to protect the legitimate interests of the Service Provider or third parties;
• in other cases provided by law.

7.5. The Service Provider does not check the confidentiality of the content of documents uploaded by Users and assumes no responsibility for the disclosure of confidential information if such information was uploaded to the Platform.

7.6. The User must ensure that they do not upload to the Platform documents that constitute professional, trade, or other secrets, or the disclosure of which could violate the confidentiality rights of third parties.

8.1. THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. The Service Provider does not guarantee that the Platform will operate without errors or interruptions, that its operation will meet the User's expectations, or that any errors will be corrected.

8.2. The Service Provider DOES NOT ASSUME AND DOES NOT PROVIDE ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, OR COMPLETENESS OF THE ANALYSIS OR RECOMMENDATIONS PROVIDED ON THE PLATFORM. The User uses the Platform and the information provided at their own risk.

8.3. To the maximum extent permitted by law, the Service Provider assumes no liability for:

• direct, indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use the Platform;
• business losses (including lost profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenses);
• any damage or loss incurred as a result of the analysis, recommendations, or other information provided by the Platform;
• damage resulting from Platform malfunctions, errors, viruses, or other malicious code;
• damage resulting from illegal actions of third parties, including unauthorized access to the User's account or data;
• any other damage related to the use of the Platform, even if the Service Provider was informed of the possibility of such damage.

8.4. If applicable law does not allow the limitation or exclusion of liability as provided in these Terms, the Service Provider's liability will be limited to the maximum extent permitted by law. In any case, the Service Provider's total liability to the User will not exceed the amount paid by the User for the Services during the 12-month period preceding the event giving rise to liability.

8.5. The User undertakes to defend, indemnify, and hold harmless the Service Provider, its managers, employees, partners, and agents from any claims, lawsuits, losses, liabilities, expenses, or fees (including reasonable attorney's fees) arising from:

• documents or other content uploaded by the User;
• actions performed by the User on the Platform;
• the User's violation of these Terms;
• the User's violation of laws or third-party rights.

8.6. This limitation of liability is an essential part of the agreement between the Service Provider and the User. The User acknowledges that without these limitations of liability, the Service Provider could not provide the Services under the current conditions.

9.1. The Service Provider reserves the right to unilaterally change, supplement, or update these Terms at any time. Users will be informed of significant changes to the Terms by email or by a notice on the Platform.

9.2. By continuing to use the Platform after the Terms have been changed, the User agrees to the new Terms. If the User does not agree to the changes, they must stop using the Platform.

9.3. The Service Provider has the right at any time, for any reason or no reason, to temporarily or permanently terminate or restrict the operation of the Platform or any part thereof, with or without notifying Users.

9.4. The User has the right to terminate these Terms at any time by ceasing to use the Platform and deleting their account.

9.5. The Service Provider has the right to immediately terminate these Terms and delete the User's account if the User violates these Terms or other applicable laws.

9.6. Upon termination of these Terms, the User may no longer use the Platform and loses access to their account and data, unless otherwise provided by law.

9.7. Provisions of the Terms which by their nature should remain in force after termination (including, but not limited to, provisions on intellectual property, limitation of liability, indemnification, and dispute resolution) shall remain in force after termination.

9.8. Force Majeure: The Service Provider shall not be liable for any delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, cyber attacks, telecommunications failures, power outages, natural disasters, pandemics, government actions, or changes in laws or regulations. During such events, the Service Provider's obligations under these Terms shall be suspended for the duration of the force majeure event.

10.1. These Terms are governed by the law of the Republic of Lithuania, regardless of conflict of law rules.

10.2. All disputes arising from or related to these Terms shall be resolved through negotiations.

10.3. If a dispute cannot be resolved through negotiations within 30 (thirty) days, the dispute shall be finally resolved by the competent courts of Vilnius, Republic of Lithuania, unless applicable law imperatively provides for a different exclusive jurisdiction rule.

10.4. The Service Provider and the User agree that any claims or disputes arising from these Terms or the use of the Platform must be submitted no later than 1 (one) year from the date the cause of action arose. After this period, the right to bring a claim or other demand expires.

10.5. Severability: If any provision of these Terms is found invalid or unenforceable by a competent court, the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect. Where possible, the invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.